Fidelity National Home Warranty Review Vs American Home Shield
Fidelity National Home Warranty got its kickoff in 1995 every bit Alliance Home Warranty. The visitor has gone through several mergers and transitions, and officially became Allegiance National Domicile Warranty in 2001. Though Fidelity is available in only 17 states, it provides decent coverage at an affordable price.
Choosing the best dwelling house warranty provider can be challenging, especially if y'all don't have the fourth dimension to research service plans, costs, and customer reviews. Because of this, the This Old House Reviews Team has done the legwork for yous in this comprehensive Fidelity dwelling house warranty review and establish details on coverage, pricing, and electric current ratings.
For whatsoever homeowner thinking nigh purchasing a home warranty, we recommend multiple quotes from the top companies:
Pros and Cons of Fidelity Home Warranty
Compare the advantages and disadvantages of signing upwards for Fidelity National Home Warranty:
Pros and Cons
| Pros | Cons |
|---|---|
| Pros | Cons |
| Doesn't have an age limit on covered items | Doesn't take a sample contract on their website |
| Has a $65-$75 deductible, which is in line with the industry average fee of $75–$125 | Refrigerators and air conditioning aren't covered nether Fidelity'south well-nigh basic plan |
Fidelity National Home Warranty Plans and Coverage
Fidelity offers iv plans, but the availability of those plans varies across the 17 states the visitor serves. Below is a breakdown of what each plan covers:
Coverage
| Organization/Apparatus | Standard Plan | Comprehensive Plus Plan | Enhanced Plan | Enhanced Plus Plan |
|---|---|---|---|---|
| System/Appliance | Standard Plan | Comprehensive Plus Plan | Enhanced Plan | Enhanced Plus Plan |
| Air conditioning system | ✓ | ✓ | ✓ | ✓ |
| Cardinal heating system | ✓ | ✓ | ✓ | ✓ |
| Ductwork | ✓ | ✓ | ✓ | ✓ |
| Evaporative cooler | ✓ | ✓ | ✓ | ✓ |
| Plumbing organization | ✓ | ✓ | ✓ | ✓ |
| Plumbing stoppages | ✓ | ✓ | ✓ | ✓ |
| Sump pump | ✓ | ✓ | ✓ | ✓ |
| Toilets | ✓ | ✓ | ✓ | ✓ |
| Built-in Whirlpool bathtub motor pump | ✓ | ✓ | ✓ | ✓ |
| Recirculating hot water pump | ✓ | ✓ | ✓ | ✓ |
| Garbage disposal | ✓ | ✓ | ✓ | ✓ |
| Instant hot water dispenser | ✓ | ✓ | ✓ | ✓ |
| Water heater | ✓ | ✓ | ✓ | ✓ |
| Electrical system | ✓ | ✓ | ✓ | ✓ |
| Telephone wiring | ✓ | ✓ | ✓ | ✓ |
| Ceiling fans | ✓ | ✓ | ✓ | ✓ |
| Cardinal vacuum | ✓ | ✓ | ✓ | ✓ |
| Garage door opener | ✓ | ✓ | ✓ | ✓ |
| Cranium and exhaust fans | ✓ | ✓ | ✓ | ✓ |
| Kitchen exhaust fan | ✓ | ✓ | ✓ | ✓ |
| Doorbell | ✓ | ✓ | ✓ | ✓ |
| Fume detectors | ✓ | ✓ | ✓ | ✓ |
| Dishwasher | ✓ | ✓ | ✓ | ✓ |
| Range/oven/cooktop | ✓ | ✓ | ✓ | ✓ |
| Born microwave oven | ✓ | ✓ | ✓ | ✓ |
| Trash compactor | ✓ | ✓ | ✓ | ✓ |
| Mismatched systems | ✓ | ✓ | ✓ | |
| Improper installation, repairs, or modifications | ✓ | ✓ | ✓ | |
| Removal of defective equipment | ✓ | ✓ | ✓ | |
| Refrigerant recapture, recovery, and disposal | ✓ | ✓ | ✓ | |
| Permits | ✓ | ✓ | ✓ | |
| Code violations | ✓ | ✓ | ✓ | |
| More than plumbing elements | ✓ | ✓ | ✓ | |
| More heating and air-conditioning elements | ✓ | ✓ | ✓ | |
| More ceiling fan elements | ✓ | ✓ | ✓ | |
| More dishwasher elements | ✓ | ✓ | ✓ | |
| More than range/oven/cooktop elements | ✓ | ✓ | ✓ | |
| More built-in microwave oven elements | ✓ | ✓ | ✓ | |
| More than trash compactor elements | ✓ | ✓ | ✓ | |
| More than garage door opener elements | ✓ | ✓ | ✓ | |
| Washer/dryer | ✓ | ✓ | ||
| Kitchen fridge | ✓ | ✓ | ||
| Water heater expansion tank | ✓ | |||
| Radiant/hot water/steam heat | ✓ | |||
| Stoppages due to roots | ✓ | |||
| More code violations/modifications | ✓ | |||
| Cost for labor on manufacturer's warranty covered items | ✓ |
In addition to its four core plans, Fidelity Domicile Warranty offers optional coverage for many systems and appliances. Depending on your state, the following add-ons may be available:
- Kitchen refrigerator
- Washer/dryer
- Ac
- Puddle and spa equipment
- Limited septic leak
- Roof leak repair
- Washer/dryer/kitchen refrigerator with water dispenser and water ice maker
- Additional refrigeration
- Appliance limit upgrade
- Septic tank system
- Sewage ejector pump
- Well pump
- Ornamental fountain motor + pump
- Water softener/reverse osmosis water filtration organisation
- Extended slab leak limit/extended pipe leak
- Abode improvement installation
- Outdoor kitchen
- Pre-season HVAC tune-upwardly
- Smart habitation
- Emergency lodging/portable AC reimbursement
- Homeowners insurance deductible coverage
In our review of Allegiance Home Warranty, nosotros noticed that while coverage under the Standard programme is comprehensive, there are some notable differences when compared to the items covered under standard service plans offered by other companies. For example, companies like First American Home Warranty and AFC Home Society include refrigerators, washers, and dryers as part of their basic plan coverage, whereas Fidelity does not.
Note: Fidelity National Habitation Warranty has a limited service surface area. Its offerings are currently available only in the post-obit states:
- Arizona
- California
- Colorado
- Florida
- Georgia
- Idaho
- Illinois
- Indiana
- Kentucky
- Missouri
- Nevada
- New Mexico
- Ohio
- Oregon
- Texas
- Utah
- Washington
Fidelity National Home Warranty Pricing
Fidelity National Home Warranty plans cost $xxx.40 per month or $364.lxxx for an annual programme. Nevertheless, this cost will vary based on where you live, how big your firm is, the blazon of home you have, and the amount of add-ons you include in your plan.
Fidelity Home Warranty charges a $65-$75 service fee for every claim made, which is at the lower end of the $75–$125 manufacture average. This means that whenever a service technician comes to your house to address the broken system or appliance, yous'll accept to pay a $65-$75 deductible, with the exact toll determined by where you live.
Fidelity Coverage Caps
Some items in your Fidelity warranty will have repair limits and coverage exclusions. When you sign up for service, your contract volition contain complete details of coverage limitations, letting you know exactly what types of repairs are covered and which parts or damages are not. Enquire if you can read a sample contract before signing upward for coverage so you lot sympathize these limits and learn what is and isn't covered.
Fidelity National Dwelling Warranty Merits Process
Once you have an account with Fidelity National Home Warranty, yous can easily submit a claim for service via a link on their website.
You can too telephone call Fidelity National Home Warranty at ane-800-862-6837 to asking service.
A qualified service technician will be contacted within iii hours during normal business hours and within 48 hours on weekends.
The approved service technician will contact you lot to set up an date to inspect and diagnose the problem. If your issue is an emergency, Allegiance National Abode Warranty volition try to become someone scheduled to come to your home every bit soon every bit possible. When the service technician arrives, you will pay the $65-$75 service call fee.
Fidelity National Home Warranty Reviews
Fidelity National Habitation Warranty has been Improve Business concern Bureau-accredited since 2005 and holds an A+ rating with the BBB. Positive client reviews reveal a high charge per unit of customer satisfaction, quick service, and dependable coverage. Negative Fidelity dwelling house warranty reviews discuss customers only receiving fractional payments and "getting the runaround" from Allegiance National Abode Warranty.
"I have been with Fidelity National Home Warranty for 3 years now. This company has never failed to meet the mark in providing great customer service. The service providers that have been dispatched have all been smashing with the exception of i. In that singular case, I simply contacted Fidelity, and they dispatched a new provider who did great work." — Chris W., 5 stars, BBB, seven/15/2019
"I have dealt with several habitation warranty companies over the years and this company has been by far the worst experience I take had. I would NEVER Utilize THEM AGAIN. I have called repeatedly to correct a service fee issue for an issue that they ended up sending out the aforementioned HVAC contractor out three times and the only matter I saw them do is collect three service fees. They were supposed to have their dispute resolution group contact me on two split occasions and I NEVER received a call. On this third visit, I again paid the service fee and they are now sending me an invoice saying the service fee is unpaid and due. I have a copy of the cancelled cheque. Again, NEVER again. There are likewise many reputable companies out there for me to do business with this visitor again." — Scott B., one star, BBB, 4/13/2017
Our Reviews Team has besides received feedback from a This One-time House reader who noted that their experience with the company has been far from pain-free:
"I would similar to warn people about this company[,] which is a fraudulent operation. It should exist put out of business by the government. It's 1 big hassle doing concern with them. You lot are frustrated at every plough!" — Bob R., 2/17/2021
Fidelity Home Warranty Compared to the Competition
Since Allegiance Home Warranty is non offered past This Sometime House, nosotros recommend comparison Fidelity to other top dwelling house warranty providers and getting a quote from each company to compare pricing and negotiate the best deal for your home warranty programme. Compare Allegiance National Home Warranty to American Home Shield and Choice Dwelling Warranty below:
Compare Home Warranties
| Provider | Fidelity National Dwelling Warranty | American Home Shield | Pick Dwelling house Warranty |
|---|---|---|---|
| Provider | Fidelity National Home Warranty | American Domicile Shield | Choice Home Warranty |
| Get a gratis quote | Not offered by This Old House | Visit Site | Visit Site |
| Number of plans | 4 + optional add-ons | 3 + optional add-ons | 2 + optional add-ons |
| Price per calendar month | $30–$xl | $xl–$58 | $36–$44 |
| Service fee | $65–$75 | $75–$125 | $85 |
| Additional benefits | Partnered with EC Purchasing to offer sectional discounts to real estate agents looking to purchase habitation warranty plans for their customers | Allows customers to select their own service fee | Provides after-hours service and doesn't deny coverage based on the age of systems or appliances |
Our Conclusion
With an A+ rating from the BBB and a dedication to ensuring quick, reliable service, we remember Allegiance National Home Warranty is a contender in the abode warranty space. Even so, because Fidelity doesn't cover basic items similar a fridge or air conditioning in its standard plan, nosotros think customers can detect better coverage elsewhere.
Our Preferred Provider: American Home Shield
While nosotros identified several benefits in our Fidelity home warranty review, we ultimately recommend American Home Shield as the best overall visitor in the industry. This home warranty provider has been providing services since 1971, and different Allegiance National Habitation Warranty'south express service area, American Abode Shield offers services in all states except for Alaska.
AHS offers iii comprehensive and affordable coverage plans: ShieldPlatinum™, ShieldGold™, and ShieldSilver™. It besides offers five optional coverage add-ons for your pool and spa, septic pump, well pump, guest unit, and electronics.
Company Data
- Company name: Fidelity National Dwelling house Warranty
- CEO: Bill Jenseh, President
- Years in business: 35 years
- Address: 1850 Gateway Boulevard, Suite 400
- City/Land: Concord, CA
- Zip code: 94520
- BBB rating: A+
You can call Allegiance National Dwelling house Warranty at 1-800-862-6837 for more information.
Our Rating Methodology
The This Old Business firm Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparency and having the data to support our ratings and recommendations. Our rating system for abode warranty providers is on a 100-point scale based on seven factors:
- Plan options (25)
- Coverage specifics (v)
- Pricing (25)
- Trustworthiness (25)
- State availability (v)
- Customer service (ten)
- Additional benefits (5)
Our Reviews Team reviewed 45 companies and we have a full-time researcher who collects (and regularly updates) more 100 specific information points from each visitor to aid the states compare them on key factors such equally coverage, price, service, and dependability. Read more on our methodology hither.
Frequently Asked Questions about Fidelity Home Warranty
What's covered under a Fidelity warranty?
Dwelling house warranties provide coverage for major appliances and home systems such as air conditioners, water heaters, heat pumps, and plumbing. Fidelity has one plan that covers these essential items, in addition to plumbing systems and stoppages, ceiling fans, smoke detectors, and more.
How tin can I go a quote from Fidelity National Dwelling Warranty?
To receive a quote, simply call Fidelity National Home Warranty at ane-800-862-6837 to speak to a client service representative.
The representative will enquire for your address and what type of dwelling you have, and provide you with an authentic quote. Unlike nearly home warranty providers, Fidelity National Home Warranty does non offer a form for online quotes.
Is there a service guarantee with Allegiance?
According to the Fidelity National Home Warranty website, "Service work is guaranteed (without an additional service fee) for 30 days on labor and 90 days on parts." This guarantee applies to malfunctions that have been reported to Allegiance National Habitation Warranty during the term of the contract.
Is Fidelity National Domicile Warranty worth it?
If you lot're looking for extra coverage on home systems and appliances, Fidelity is a great choice. When a manufacturer's warranty ends, you could be left responsible for repair or replacement costs in the event of a breakdown. Nonetheless, with a home warranty service contract, you'll save money by non having to pay the full price of repairs and replacements.
To share feedback or enquire a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.
Source: https://www.thisoldhouse.com/home-finances/21215532/fidelity-national-home-warranty
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